06:31AM   11 MARCH 2010   
 
                 


  Privacy Statement

Privacy Statement
  

The Privacy and Security of your personal information collected at our website is very important to us. In order for us to gain and maintain your continued patronage, Slattery Auctions Online operates under a strict code of conduct for our online auctions and sales, detailed below in our Privacy Statement.
By registering with Slattery Auctions Online, you consent to the use and disclosure of your personal information as described in this privacy statement.

1. Why do I need to supply personal information to participate at Slattery Auctions Online?
Slattery Auctions Online requires your personal information in order that we can process your online bids and purchases including processing payment of amounts to us if you purchase goods or are the Winning Bidder. You can also register with us to tell us which products you are interested in. Naturally, you must be a registered customer prior to placing any online bids or purchasing with Slattery Auctions Online. We also require personal information to improve the service we provide to you, such as by giving you details of sales and auctions you might be interested in.

2. When is personal information collected?
There are three areas on the site where you may enter and submit personal information. The first area is the Registration Form that will need to be completed prior to purchasing goods or placing a bid at an auction. The second area is your Profile where you can modify or update some of your personal information such as the delivery address for your purchases or your telephone contact number. The third area is Category Watch where you provide the details of products in which you may be interested.

We will also collect information when you purchase a product or submit an online bid at an online auction (such as what you are bidding for and how much you bid). In addition, the Slattery Auctions Online server automatically collects certain information about your use of our service. The information collected in each case is described under section 4 below.

3. Are my personal details safe when being transmitted to you?
All transmission of personal information is protected using SSL encrypted transmission between your Web browser and our Web server. You will know when transmitted data is safe by a security notice when you enter a secure page, and by the presence of an icon on your browser, either a key for Netscape or a lock for Microsoft Internet Explorer. The pages where you submit your account information, place a bid, and receive confirmation of a successful bid are all covered by our strong security measures. Additionally, secure web pages can be identified by the URL. A standard page will begin with 'http://' where as a secure web page will begin with 'https://'.

4. What personal information is collected?
The Slattery Auctions Online Online Registration Form requires potential bidders and buyers to provide:

a. their contact details and billing information (such as name, password/login, address, e-mail address, delivery and billing address), credit card details and expiry date.

b. demographic information such as gender and date of birth

c. purchasing preferences

d. miscellaneous information such as how you heard about us, whether your purchase is for personal or business use and where you are connected to the web.


Again, we stress that this information is transmitted from your Web Browser to our Web server in a secure encrypted format to ensure that your privacy is protected. If the information under 4(a) is not provided then we will be unable to process your bids or purchases or contact you when items of interest to you come up for sale or auction.

As stated above, we will also collect information about the bids you submit for our online auctions such as what you are bidding for, how much you bid, quantity of goods you are bidding for, plus payment if you are the winning bidder.

If you send us correspondence we may also collect this and keep it on your account file.

The Slattery Auctions Online server automatically collects additional information about your use of our service. This information can be described as "navigational data" and comprises: browser type; IP address; the URL you come from and go to; links to other sites you click on; the pages you view on our site and time spent on it; cookies; your domain type and service provider. It is standard for many sites to collect this type of information in order to enable them to monitor usage of a site and improve site content and navigation.

When a Slattery Auctions Online web page is requested and viewed, that request is logged on our servers with information including the IP address of the computer that requested the page. An IP (Internet Protocol) address is a unique string of numbers that identifies a computer or server on the Internet. These numbers are normally shown in groups separated by periods. Your IP address is stored in our bidder database whenever you place a bid, and may be used for various purposes including:-
- To increase the level of customer security. IP addresses can be used to validate your bids.
- Diagnose service or system problems reported by our users that may be associated with IP addresses controlled by a specific Internet Service Provider (ISP)

5. Where will my personal information be used?
Personal information such as contact details and billing information is collected in order that we can efficiently process your registration, your purchases and your bids at online auctions.

We also want to make your experience online a satisfying and safe one by making it easier and more rewarding for you to use our services. We therefore ask you to provide other personal information such as purchasing preferences and demographic data. Naturally, we want you to come back and visit us regularly, so we use the data you supply to us, your purchase history and your bidding history at online auctions to tailor the content we display to you according to your preferences. We may also use it to advise you when certain items of interest to you come up for sale or for bidding at auction. Should you so choose, you can opt-out of receiving communications from us at any time, by visiting the "Edit Profile" section, and follow the instructions to unsubscribe.

Navigational data collected by our system that identifies you personally will not be used. Rather, Slattery Auctions Online may combine navigational data and use the aggregated results (i.e. results which do not identify any individual) in order to create a better online experience for you. We do this by using the aggregated data to monitor site usage, for marketing to banner advertisers and to improve the look, content and navigation of the site.

6. Will my personal information be given to anyone else?
Our warehouse does supply your name, delivery address and telephone number to couriers for the dispatch of your purchases, but we require them to keep this information confidential. In addition, your details may be passed on to third parties where necessary, for the purpose of processing and collecting any amounts which may become payable by you to us.

 

Slattery Auctions Online may use or disclose your personal information to the vendor of any goods if required under or authorised by any law.

Your initials and the name of your suburb and state are disclosed while you are bidding in an online auction. The reason for this disclosure is to allow actual and potential bidders to track the bidding for particular items at online auctions.

Slattery Auctions Online uses cookies to keep track of your bidding. These cookies are placed in your browser file on your hard drive and help us collect general information about visitor behaviour on our site, track password functions and to help us develop better functionality within our site. Cookies do not capture or track any personal information and cannot identify individual users. We may also use an outside advertising company to display ads on our site. These ads may contain cookies. Cookies received with banner ads are collected by our advertising company, and Slattery Auctions Online does not have access to, or control over, this information.

You may also elect not to accept cookies on your browser. This should not adversely affect your experience when visiting the Slattery Auctions Online superstore.

Our site may from time to time contain links to other sites. We stress that these sites may have a different privacy policy to Slattery Auctions Online's and you should check this with them.

7. How will Slattery Auctions Online keep my personal information safe?
The most important thing to remember here is to always keep your Slattery Auctions Online login and password secret. Never give your login and password to anyone. Slattery Auctions Online encrypts the transmission of personal data between your Web browser and our Web server so information remains secure when sent to us. Additionally, personal information received from you is stored in a system that is not connected to the Internet and is not accessible in any way.

8. Can I correct or update my personal information?
Once you have registered with Slattery Auctions Online, you may at anytime access and modify the personal information you provided in the Registration Form by visiting Edit Profile. This includes updating your delivery address to ensure items are sent to the correct location or providing an updated contact telephone number should we need to contact you regarding delivery as well as altering your credit card details.

In order to ensure that we can provide you with the most efficient service we ask that you alter your profile, if necessary, before bidding or purchasing. You can also add or delete or alter your purchase preferences so that we can provide you with a better service.

Slattery Auctions Online will also take reasonable steps to destroy or permanently de-identify personal information if it is no longer required or if you ask us to do so because you no longer intend to use our site. However, due to technical and accounting constraints your personal information may not be completely destroyed. Slattery Auctions Online may also need to retain personal information in order to fulfil legal responsibilities or resolve disputes which may arise.

9. Contacting Slattery Auctions Online
Naturally, it is in our interest to protect your privacy in order that we develop a long and trusted relationship with you. If at anytime you have any questions regarding this Privacy Statement, the practices of this site or dealings with this Web site, you can contact:

Slattery Auctions Online
230 Old Maitland Rd Hexham,  NSW  2322
E-mail online@slatteryauctions.com.au or Ph: 02 4028 0000

10. Online Privacy Statement Updates
Slattery Auctions Online strives to comply with the National Privacy Principles in the National Scheme for Fair Information Practices in the Private Sector. Slattery Auctions Online also intends to comply with industry privacy codes as and when they are developed.

We may amend our Privacy Statement if further privacy legislation and/or self-regulatory codes are introduced.

These amendments will take effect from the time of posting and you should check back from time to time for any such amendments. 


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