Frequently asked questions

The inspection day is usually the day prior to an auction and the morning of the auction until 15 minutes prior to the auction starting. To confirm when the inspection days and times are see the auction description on our website or the auction catalogue available in our offices. Inspection is at your discretion. Buyers are warned to inspect all lots before bidding. No warranty whatsoever is given with any lots and the Vendor and Auctioneer shall not be responsible for any incorrect descriptions or for the correctness of any statement concerning any lot. Each of the said lots will be taken with all faults and will be at the buyers risk at the fall of the hammer. Yes, you are welcome to come and have a look at our auction rooms between Monday & Friday 8.30am to 4.30pm, you must sign in at our reception and obtain a Slattery Auctions high visibility vest to wear for OH&S purposes. No, you can only look at the vehicles. If you wish to start a vehicle and look at log books you would need to attend during the scheduled inspection day & time.
Yes, all our auctions are public however you will need to register before you can bid. If you want to bid at any of our auction rooms, you will need to attend any of our offices with a current driver’s licence, passport or dealer number. If you wish to register online you need to go to www.slatteryauctions.com click on the register now button and follow the prompts. You will need to have a current credit card for security purposes, no costs will be charged to your credit card for registering. No, registration is FREE. Once you have registered and your lot comes up and you want to submit your bid, raise your hand with your buyer registration card. Please see the dedicated section on internet bidding below. In this situation you can do a phone bid or an absentee bid please contact the office where the auction is located to register to bid by phone. You will need to keep checking our website as to when the item is in Auction. Alternatively you can go to our website and register for alerts, we will send you a weekly email of our upcoming auctions. In most auctions we start with lot 1 and continue through until all lots have been sold please check the auction description for the start time of that particular auction. It takes approx. 30 sec – 1 minute per lot, there is no set time on when a lot will come under the hammer. If you were the successful bidder at the Auction you are bound to pay and collect the item(s) as per our terms conditions signed on your bidder card and displayed on our website. If, however, you are the successful bidder on an item that was referred (this means that the item did not achieve the required reserve) you are not bound to the sale. You will need to wait until the Auction is totally concluded. You will know if you are successful via phone call from the Auctioneer within 24 hours. If you wish to have the invoice changed from a personal name to a company name, you will need to provide the company name and ABN. If you wish to change the invoice into another person’s name, you will need to make payment in full and provide the other person’s driver’s licence.
To bid using Slattery Auctions live online bidding platform , your computer must meet the following requirements:
  • Internet Explorer 7 or above
  • Firefox 3.6.3 or above
  • Firefox and Chrome browsers are recommended for improved performance
  • Sound card and speakers (if using Web sound)
  • Minimum 64Kbps internet connection (fast broadband is best)
  • Minimum 800x600 screen resolution
In order to bid using our live online auction bidding platform you need to purchase a token. A token is a preauthorised or reserved amount from your designated credit card (referred to as a "Preauth" on some screens). No money is actually deducted from your card unless you are successful in bidding on a lot. If you are successful the token forms part of the deposit amount and a further token must be purchased in order to bid further. In the case of larger auctions different categories of tokens are available for different items. It will be indicated on each item which token you must have to bid on the lot.
Tokens purchases can be made up to 24hrs prior to the auction and Slattery Auctions recommend you do this at least an hour before you plan to bid. If you are unsuccessful your preauthorised amount will be released back to your card after the conclusion of the auction.
Slattery Auctions does not control the timeframe that your bank will release the preauthorised amount back to you. Our gateway will instruct the bank to release the funds immediately following the conclusion of the auction
Slattery Auctions live online bidding plarform uses "GoToWebinar" to host the audio feed. Each auction has a unique ID that needs to be entered in order to access the live audio. In addition to this your e-mail must be entered if you choose the web based audio option. If you prefer to call the Slattery Auctions audio line direct refer to the phone number that will be advertised in the "Auction Profile" on the auction listing area of the website. Note that each auction will have a different number and will be answered by a "GoToWebinar" computer that will prompt you for your ID. Enter the ID and press # when the system asks you for an audio pin. After that the system will transfer you to the audio feed where you can listen directly to the auctioneer. Note that this is a direct feed only, you cannot speak to the auctioneer. No, currently there is no facility for live video. Depending on your browser some users will need to hit the "refresh" button at various times throughout our longer auctions to ensure you don't miss any lots. The "refresh" button is located towards the top right hand side of screen. Slattery Auctions does not charge any additional fees for using our interactive bidding platform. Normal buyers premium & credit card fees apply. Simply hit "Register to Bid" to the left of screen on each page and complete the details. Yes, once you have logged into the system you can simply hit the "Launch Console" button to the right of the item and you can watch the text of the auction. To listen to the auction see the instructions at the top of the auction listing page for the link to web sound and direct dial phone number that is specific to that auction. If you don’t have a credit card you need to attend a Slattery Auctions office and provide 100 points of ID. You must then provide the value of the number of tokens you wish to purchase in cash or EFTPOS that will then be refunded to you if you are unsuccessful. Once you have satisfied these criteria a username and password will be issued to you to allow you to bid. Slattery Auctions live online bidding plarform uses "GoToWebinar" to host the audio feed. Each auction has a unique ID that needs to be entered in order to access the live audio. In addition to this your e-mail must be entered if you choose the web based audio option. If you prefer to call the Slattery Auctions audio line direct refer to the phone number that will be advertised in the "Auction Profile" on the auction listing area of the website. Note that each auction will have a different number and will be answered by a "GoToWebinar" computer that will prompt you for your ID. Enter the ID and press # when the system asks you for an audio pin. After that the system will transfer you to the audio feed where you can listen directly to the auctioneer. Note that this is a direct feed only, you cannot speak to the auctioneer. Slattery Auctions provides an interactive bidding service to buyers and will attempt to ensure it is available at the stated time and date. If we deem the system to have failed we will engage the fall back procedure. The fall back procedure involves the console operator pressing a button that will display a splash screen to the user notifying them of the system outage. At this point the user must call the site in question to organise an alternative phone or absentee bid
All lots have a buyer’s premium on top of the final hammer price (this is the final price stated by the auctioneer), these vary depending on the auction and lot. The buyer’s premium is listed in the Auction description on our website www.slatteryauctions.com. If you pay by credit card there is also a 2% charge Yes, the hammer price and buyer’s premium is inclusive of GST. Yes, you need to leave a 10% deposit with a minimum of $500, whichever is greater before leaving the Auction. You can pay by cash, bank cheque (we do not accept business or personal cheques unless expressly authorized by the Auctioneer or a member of Slattery Auctions Management), credit card (2% fee applies) or bank transfer. If you are paying by transfer the funds need to clear our account before item(s) can be collected. Some transfers can take up to 3 working days. You should have a pre-approval prior to bidding at any auction. Once you have been successful on your lot you need to forward this invoice to your finance company to arrange payment, if they require a more detailed invoice you need to contact the Auctions Administration Co-Ordinator or Auctioneer. At most auctions the full payment and pick up of items is required by 4pm the day after the auction. Full details are on our website in the auction detail and in the auction brochure.
Yes, but you will need to obtain a permit to drive the vehicle. In Victoria contact Vic Roads. In Queensland you need to obtain from Queensland Transport and in NSW you need to obtain from Roads & Maritime Services. No, you would need to contact Vic Roads for vehicles purchased in Victoria. In Queensland contact Queensland Transport and in NSW contact Roads & Maritime Services No, you need to obtain and your own roadworthy and transfer the vehicle into your name no later than 7 days after the auction. Not all cars have current registration. To confirm if the vehicle has registration in Victoria go to http://vre.vicroads.vic.gov.au/ enter registration number or VIN. In NSW go to https://www.myrta.com/regocheck enter registration number. Queensland vehicles are sold without registration. Yes, you need to transfer the vehicles registration within 7 days of purchasing from Auction. Yes, we guarantee clear title within 7-10 workings days from auction upon full payment received by the buyer.
There are some items available to purchase outside of our auctions please see our “Buy Now” and “Tenders” sections on the website Yes, most of the items in our auctions have a reserve. We don’t provide reserve prices but should you wish to obtain a guide of the price, please contact the numbers provider within the auction description. We don’t provide auction results as this is sensitive information and in many cases may be linked to insolvency cases or liquidation.